Purchase and Production Guide

26 Jul 2021
Views 629

- All of David Avalon's products are made upon order.

- It takes up to 14-21 days to produce, and we will contact you separately if the production is delayed due to heavy orders.

- Production period by product: The basic production period is 14 days, and the production period may be extended depending on product processing methods such as bracelet, necklace, and marquise products.  

 (Weekends/legal holidays are not included in the production period.)

- All rings of David Avalon are built based on the korea standard size. 

- If you have any questions about custom jewelry(grillz), please contact Kakao Talk channel or e-mail.

[Delivery information]

- Domestic delivery is free.

- International shipping is conditionally free.

- In case of heavy orders and delayed warehousing, we will inform you in advance and it may be delayed by up to one week.

[Exchange and A/S Guidance]

- All David Avalon products are custom-made and cannot be exchanged or refunded.

- All expenses incurred by Seller's negligence will be borne by the head office.

- In principle, in case of product defect or misdelivery, we shall exchange it with the same product. 

- Please note that all products vary in color depending on the display such as PC and smartphone.

- Custom-made product cannot be returned or exchanged.

- All David Avalon products provide free warranty service when carrying a warranty.

  (An additional cost may be incurred for repairs caused by customer negligence.) 

[Return Notice]

- It is not possible to return the product if there are signs of scratches or wear, damage due to carelessness, contamination by perfume, cosmetics or food.

- You can request a return only within 5 days of receipt of the product.

- The detailed size of the product may vary by ±1 mm depending on production and this is not applicable to returns.

- You cannot exchange or return subsidiary materials (packages, components, etc.) due to defects, and subsidiary materials will be shipped separately.

[Customer Center]

Kakao Talk Search: David Avalon


Weekdays: 10:00 a.m. - 5:00 p.m.

Closed: Weekends, holidays

*You can contact us in real-time through Kakao Talk.